Privacy Policy

Isabella Jayne respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, wedding date and other details you provide when contacting us or submitting an enquiry.
Usage Information: We may collect information about how visitors use our website, including analytics data, device information and cookies.
Communications: Any messages, enquiries or feedback you send us may be stored to help us respond and improve our services.

2. How We Use Your Information

Respond to enquiries and provide wedding planning services
Communicate regarding consultations, bookings and project updates
Improve our website, services and client experience
Send important information related to your enquiry or celebration
Maintain security and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third-party providers that help us operate our website, forms, communications or business operations, or when required by law.

4. Cookies & Tracking

Isabella Jayne uses cookies and similar technologies to improve your browsing experience, analyse website usage and enhance performance. You can adjust your browser settings to disable cookies if preferred.

5. Data Security

We use appropriate security measures to protect your personal information. However, no online system or method of transmission is completely secure.

6. Your Rights

You may request access to, correction or deletion of your personal information by contacting us directly. You may also opt out of marketing communications at any time.

7. Data Retention

We retain personal information only as long as necessary to provide our services, manage enquiries and comply with legal obligations.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website or services after updates means you accept the revised policy.

10. Contact

For any privacy-related questions or requests, please contact : info@isabellajayne.com